At ATSC, we consider real-world, tangible results to be the only true measure of success. Below, you’ll find a brief sampling of our past work: bringing quantifiable achievement to unique client challenges.
- ATSC Appix Cash
- Alabama Criminal Justice Information Center
- Border Solutions Technology Assessment
- Defense Logistics Agency
- Defense Manpower Data Center SWFT
- Defense Technology Security Administration (DTSA)
- Department of Homeland Security - Science and Technology (S&T) Directorate
- Department of Housing and Urban Development (CHUMS & FHA Connection)
- Department of Housing and Urban Development eLOCCS
- Department of Housing and Urban Development Pay.gov
- Federal Bureau of Investigation
- Federal Housing Finance Agency
- Global Online University
- Law Library of Congress
- National Cancer Institute
- National Healthcare Insurance Provider
- Nuclear Regulatory Commission
- Pension Benefit Guaranty Corporation
- Property and Casualty Insurance Carrier
- U.S. Air Force
- U.S. Army Corps of Engineers
- U.S. Capitol Complex
- U.S. Coast Guard
- U.S. Navy
ATSC Appix Cash
Challenge: To automate and tighten the customer's outgoing cash wire process.
Delivery: Controlled, automatic cash wire functionality. Using its proprietary ATSC Appix Cash product, ATSC automated the sending and receiving of cash wires and implemented daily cash management. These efforts integrated multiple business units, banking and custody systems, and provided repeatable, auditable controls to mitigate compliance risk.
Results: An immediate headcount reduction of seven full time equivalents (FTEs) and the preclusion of three future FTEs.
Alabama Criminal Justice Information Center
Challenge: To provide law enforcement agencies across the entire State of Alabama with wireless federated query access to multiple criminal justice databases.
Delivery: A secure, wireless data platform. ATSC installed, customized, configured, trained, managed and supported the turnkey implementation of its proprietary product, ATSC Voyager Enterprise Solution.
Results: The first-ever statewide enterprise wireless system to provide law enforcement officers with mobile access to criminal justice data using virtually any wireless device on any data communications platform.
Border Solutions Technology Assessment
Challenge: Perform technology assessment services that support development of technology initiatives which help secure our nation’s borders.
Delivery: ATSC integrates a variety of commercial off the shelf (COTS) software applications with developmental technology for purposes of establishing test bests that enable rapid system prototyping and demonstration.
Results: ATSC carries out technology assessment services that facilitate development of technologies aimed at providing border protection solutions.
Defense Logistics Agency
Challenge: To replace a distributed food ordering system for military users around the world that had sustainment and information assurance issues.
Delivery: ATSC developed and provides full life-cycle support for a web-based, business suite that supports catalog maintenance, order processing and receipt reconciliation for all the military services.
Results: Continuation of an annual $4 billion Defense Logistics Agency line of business was achieved through this effort.
Defense Manpower Data Center SWFT
Challenge: To provide a web-enabled system to transmit electronic fingerprints (e fingerprints) for applicants requiring investigation for personnel security clearance. The software needed to be both non-proprietary and also scalable to meet future needs.
Delivery: ATSC designed, developed, deployed and maintains the Secure Web Fingerprint Transmission (SWFT), a store and forward system for use by cleared industry contractors to submit electronic fingerprints and demographic information for employee applicants who require an investigation by the Office of Personnel Management (OPM) for a personnel security clearance. ATSC successfully developed and deployed SWFT within a six month period in order to meet a system implementation deadline.
Results: The SWFT system accepts fingerprint files uploaded by cleared contractors whose records are matched against approved submissions provided by Joint Personnel Adjudication System (JPAS). SWFT determines which fingerprints are valid and can be released, and automatically forwards them from the SWFT Database Server to OPM. Once released, the fingerprints are automatically deleted from the SWFT database. Since deployment in July 2009, SWFT has processed over 12,000 e-fingerprints. The goal of the SWFT system is to eliminate paper-based capture and handling of fingerprints and thus expedite the clearance process by reducing delays caused by invalid fingerprint submissions, and to provide end-to-end accountability.
Defense Technology Security Administration (DTSA)
Challenge: To automate and simplify the technology transfer from the United States to foreign governments to comply with multi-level security and approval needs.
Delivery: A streamlined, automatic transfer processes. ATSC implemented full life cycle system development of fourteen customized applications in a Windows networked environment. In addition, the company provided infrastructure support for all classified and unclassified network operations to produce an elegant, automated solution.
Results: The capability for over 1000 users at 150 sites, 92 foreign embassies, and the Departments of Defense, State and Commerce to quickly and securely control technology transfers and related foreign/U.S. visits, thereby shortening visit approval time from weeks to days and eliminating nearly two million pieces of paper annually.
Click here for case study on Managing Technology Transfer for the U.S. Government
Department of Homeland Security - Science and Technology (S&T) Directorate
Challenge: To provide an information management network test bed that supports Department of Homeland Security (DHS) initiatives to secure our nation’s borders.
Delivery: ATSC provides design, development and integration services for an information management network test bed that connects law enforcement officers in the field with real-time tactical information such as detection, sensor data, agent location data, and local geographic features, as well as field access to select law enforcement databases.
Results: The information management network enables effective interface between disparate law enforcement systems at the local, state and national levels and also provides real-time, situational awareness for control centers and agents in their rugged and geographically diverse environment.
Department of Housing and Urban Development (CHUMS & FHA Connection)
Challenge: To design, develop and sustain a mission-critical system to process single family mortgage insurance applications, from initial receipt through endorsement.
Delivery: ATSC developed and sustains Federal Housing Administration (FHA) Connection and Computerized Homes Underwriting Management System (CHUMS), two comprehensive web-based systems serving users performing case management, property improvement and manufactured housing related services, lender assessment and approvals.
Results: FHA Connection provides approved lenders and business partners with secure online access to relevant HUD applications for a full range of mortgage insurance services. CHUMS encompasses over 3.1 million online records and 31 million archived records with a transaction volume exceeding 1 million records daily from nearly 11,000 branch offices throughout the U.S.
Department of Housing and Urban Development eLOCCS
Challenge: To track the reservation, obligation and expenditure of a $30+ billion annual budget.
Delivery: Robust automated disbursement and cash management. ATSC developed the majority of the department's accounting systems, and it continues to provide ongoing, full life cycle maintenance and development support. With eLOCCS, the internet version of the Line of Credit Control System, ATSC expanded the software to allow web-based intranet access for internal users.
Results: The successful disbursement of over $20 billion annually to more than 30,000 grantees, with a vast improvement in HUD partner satisfaction.
Department of Housing and Urban Development Pay.gov
Challenge: To streamline and automate mortgage lender fee collection and reconciliation for the department's Office of Lender Approval.
Delivery: An accurate, efficient electronic payment system. ATSC implemented an IT solution that successfully switched the department from manual lockbox service to electronic Pay.gov collection. It also delivered a web-based training demonstration to the 3,000+ business partners making payments to the department.
Results: An annual savings of over $4 million to the government in lock box and other fees, with a positive return on investment in less than one year.
Federal Bureau of Investigation
Challenge: To create a 24-hour, 365-day network infrastructure and help desk for the Strategic Information and Operations Center.
Delivery: An infrastructure of maximum durability, equipped for crisis situations. ATS selected, installed and maintained the client-server hardware supporting the Center's knowledge management architecture. The company also provided day to day operations assistance, including advisement, engineering support and documentation.
Results: Increased executive situational awareness and personnel safety. As a result of the September 11th attacks, ATSC deployed a knowledge management solution in just one week that robustly handled an average of 14,000 informational tips per day.
Federal Housing Finance Board
Challenge: To maximize IT operations and to ensure full security compliance on a diminutive budget.
Delivery: Comprehensive, provident IT support. Using a managed services approach, ATSC hosted the board's IT infrastructure and implemented full-scale network security. The company also integrated commercial-off-the-shelf applications with new and existing web-based systems to benefit cost-efficiency.
Results: Nearly 95% customer satisfaction within the organization and a 50% reduction in the number of servers needed. The spare servers were repurposed to meet FISMA compliance.
Global Online University
Challenge: To create a robust online university supporting multiple languages and cultures with an intuitive, collaborative interface; durable content management capability; and a secure environment for online transactions.
Delivery: A dynamic, successful implementation. ATSC utilized a complete IT governance model and interactive development methodology in coordination with IBM WebSphere, IBM Lotus Workplace, IBM Sametime and Domino technologies to create an exceptional online university environment.
Results: Vital expansion of the university to previously unreachable student bases.
Law Library of Congress
Challenge: To support the planning and design of an updated Global Legal Information Network for jurisdictions around the world.
Delivery: A modern interface and powerful searchable database of legal information. ATSC developed and continues to maintain GLIN.gov, the Global Legal Information Network containing 150,000+ full texts with metadata. The company also developed eLearning courseware and implemented a multilingual learning management system to support GLIN.gov's worldwide user base.
Results: In one year, GLIN membership increased by 47%, while traffic to the site increased by 1,000%. The number of legal documents contained on the site increased by 300%, and GLIN.gov is now the Internet's most translated .gov website with 13 available languages.
Click here for case study on Managing International Legal Information on the Web
National Cancer Institute
Challenge: To replace a mainframe structure with an equally capable yet simplified and more intuitive system for the Grants Administration Branch of the National Cancer Institute.
Delivery: A J2EE/Oracle 9i-based web application to replace the existing mainframe. Working closely with client users and the Oracle development team, ATSC provided project management, requirements analysis and UI development for the replacement system.
Results: Additional system capabilities and increased ease-of-use to facilitate new user training.
National Healthcare Insurance Provider
Challenge: To automate and integrate change management processes for CMMI and SOX compliance through the development of an effective, expandable compliance platform.
Delivery: ATSC integrated and customized the IBM Rational Team Unifying Platform for potent, automated change management processes.
Results: A fully-automated software platform with processes that support CMMI compliance.
Click here for case study on Implementing IBM Rational Tools to Build a Fully Automated and Compliant Software Platform
Nuclear Regulatory Commission
Challenge: To provide program management support and business case analysis for mission critical systems at the Nuclear Regulatory Commission (NRC) which enables the nation to safely use radioactive materials for beneficial civilian purposes while ensuring that people and the environment are protected.
Delivery: ATSC created NRC’s Program Management Methodology through the use of a comprehensive Rational Tool Suite: ClearCase, ClearQuest, RequisitePro, SoDA, TestManager, Robot, FunctionalTester, ProjectConsole, and Method Composer.
Results: ATSC supports the design and enterprise-wide implementation of NRC’s capital planning and management processes, allowing the organization to achieve on-time, on-budget delivery and full compliance with Office of Management and Budget (OMB) and Federal Information Security Management Act (FISMA) mandates.
Pension Benefit Guaranty Corporation
Challenge:The Pension Benefit Guaranty Corporation (PBGC) insures pension benefits for Americans participating in over 29,000 private-sector pension plans. Financed by the pension plans themselves, PBGC takes over distressed pension plans and pays benefits to individuals when necessary. To better support the needs of participants in these plans, PBGC determined that an online self-service portal is required.
Delivery:ATSC meets the challenge by delivering the MyPBA web portal. Short for My Pension Benefit Account, MyPBA supports participant business transactions online, 24x7.
Results:MyPBA is consistently listed as a Top Performer by the American Customer Satisfaction Index: E-Government Satisfaction Index.
Case Study: Online Pension Plan Management
Property and Casualty Insurance Carrier
Challenge: To increase the sturdiness and functionality of a legacy policy and claims administration platform.
Delivery: A more modern and flexible architecture. ATSC helped a property and casualty insurance carrier define requirements for a new system, research experienced vendors in the marketplace, develop/issue an RFP, evaluate proposals, coordinate software demonstrations, evaluate products and ultimately negotiate a contract. After the vendor was chosen, ATSC oversaw the project management and data conversion efforts associated with the implementation. Additionally, ATSC performed a business process analysis and created measures to ensure optimal use of the new technology.
Results: Aggressive expansion for the carrier into new states and a more user-friendly interface for agents and insurers.
Click here for case study on Helping a Property and Casualty Insurance Carrier Select and Implement a New Policy/Claims Administration System
U.S. Air Force
Challenge: To improve documentation of architectures, configuration management consistency, requirement communication and resolution control.
Delivery: Strategic process adjustment and tool usage. In addition to providing iterative system support and development, ATSC led the modernization of aging, legacy systems and the development of new web applications. These efforts dramatically improved communication, consistency and control throughout system life cycles.
Results: Significant cost savings through the innovative reuse of software modules and components, and continuous process improvement.
Click here for case study on Speeding Software Delivery to Armed Services Using Agile and RUP
U.S. Army Corps of Engineers
Challenge: To modernize an aging financial management system through standardized multiple redundant applications, increased productivity and minimized overhead in an era of manpower reductions and budget constraints.
Delivery: A completely revitalized management system. Acting as consultant, analyst, and developer, ATSC supported the full system life cycle including design, development, programming, documentation and maintenance. The resulting system boasted drastically improved functionality, an enhanced user interface and significant new implementations.
Results: The replacement of more than 30 smaller systems with one integrated system, eliminating redundant functions and establishing electronic interfaces, including electronic data interchange. ATSC's project manager received a Peer Award, normally only given to Corps of Engineers employees, for "providing outstanding assistance and guidance … demonstrating professionalism, genuine concern for people as well as the mission, and esprit de corps."
U.S. Capitol Complex
Challenge: To provide comprehensive IT services to the Architect of the Capitol (AOC), an organization of 2,200 personnel charged by Congress with the operation and maintenance of the U.S. Capitol Complex which includes the Capitol building and Capitol Visitors Center, the U.S. Supreme Court, the House and Senate Office Buildings, and the Library of Congress among others.
Delivery: ATSC introduced the Information Technology Infrastructure Library (ITIL) framework and implemented Service Level Agreements (SLAs) that clearly identify performance parameters across the entire catalog of IT services.
Results: Effectively supported transition of the 110th U.S. Congress which changed the majority in both houses, successfully replicated AOC services to a remote site and consistently achieve RTO/RPO (Recovery Time Objective / Recovery Point Objective) targets.
Click here for case study on Connecting the U.S. Capitol Complex
U.S. Coast Guard
Challenge: To streamline the processing of multitudinous Vessel Response Plans and to ensure each plan's compliance with applicable government laws and regulations.
Delivery: Efficient, accurate review and tracking. Leveraging in-depth knowledge of the applicable federal codes, ATSC analyzed and reported on the spill response, containment and clean-up capabilities for more than 2,000 vessels. The company also created and maintained a searchable web database for Coast Guard customers to check the review status of their vessels in real-time.
Results: Critical time-savings for Coast Guard staff to spend on policy and regulation development.
Challenge: Develop multiple web sites for personalized staff medical activities.
Delivery: A web environment serving 50,000 naval medical personnel. ATS provided technical services in support of Internet, intranet and extranet development and maintenance for the Naval Medical Information Management Center (NMIMC) and the Bureau of Medicine and Surgery (BUMED). The web development included both new applications as well as the migration of client/server applications to a web-enabled environment. The company also provided database and web content management support.
Results: The Naval Medicine Online E-Health Portal is estimated to save upwards of $10 million over five years due to its standard framework and compatible legacy migrations.
Click here for case study on Building a Secure Portal for Managing Navy Medical Information